Build the future with our visionaries.

Head of Sourcing & Operations



Posted on Friday, June 30, 2023

Location: Remote in U.S

Reports to: COO

To apply: Email [email hidden] with your resume and why you’re the perfect fit.

Nice to meet you!

Pepper is an unabashedly confident bra brand intentionally designed to celebrate the beauty of small busted bodies in all their glory. Serving sizes AA, A, B cups across a wide range of band sizes, we’re on a mission to empower small-chested people of all sizes with thoughtfully designed, well-fitting bras. Since launching on Kickstarter in 2017, our singular focus around fit has enabled Pepper to grow 400% YoY and rapidly amass a thriving community of adoring customers.

This is where you come in.

We’re looking for a Head of Sourcing and Operations to partner closely with the founders to define and lead a sustainable and global supply chain strategy that has exceptional quality, cost and delivery results. You will lead and manage departments across the entire supply chain, from sourcing to sourcing, fulfillment, logistics, and CX. The perfect candidate is exceptional at building vendor-client relationships, has superb analytical skills, and can successfully scale production for a fast growing startup. You will:

  • Develop relationships with new sourcing and manufacturing partners globally to expand our production footprint
  • Work with factories to maximize production capacity and minimize lead times
  • Oversee the entire production process and ensure on-time delivery to our 3PL
  • Manage 3PL to ensure a on-time delivery with great quality for a great customer experience
  • Determine and optimize order allocation between manufacturing partners
  • Negotiate new contracts and ensure optimal cost structures for products to maximize gross margins
  • Oversee all operational partners, from factories, warehouse vendors, to customer service departments
  • Ensure our products have exceptional quality with a minimal defect rate
  • Drive collaboration between CX and logistics to ensure customers have an optimal experience
  • Define the long-term vision for the overall supply chain (CX, Logistics, and Manufacturing) in alignment with overarching business goals

The perfect fit.

  • MBA or Master’s program in related field preferred
  • 10+ years of experience in sourcing and/or supply chain at an online apparel retailer
  • Leadership experience managing teams of cross-functional departments
  • A strong understanding of what it takes to build a responsible and sustainable supply chain
  • Very detail oriented and passionate about data-driven decision making
  • Passionate about Pepper’s mission to redefine body standards
  • Entrepreneurial with a balance of strategic thinking and rolling up your sleeves
  • Strong organizational, communication and project management skills

The perks.

  • Competitive market salary
  • Company matched 401K plan
  • 100% covered medical, vision, dental insurance premiums
  • Free Pepper product
  • Flexible remote work location
  • Flexible and generous vacation policy
  • Monthly team virtual lunches
  • Health & wellness monthly stipend
  • Work from home stipend
  • Have a huge role in the growth of a company with a meaningful mission

How to apply.

Email [email hidden] with your resume and what makes you the perfect fit.